I can't find my QR code?Updated a month ago
Once you've started your return through our returns portal, we'll email you a QR code to take to the Post Office. If it hasn't landed in your inbox, here's what to try:
- Check your junk or spam folder, as it can sometimes end up there
- Double-check the email address you used to place your order
- Allow a few minutes, as it can occasionally take a little while to arrive
Still can't find it? Contact us at [email protected] with your order number and we'll send it over to you.