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How long do refunds take / Where is my refund?Updated a month ago

Once your return arrives at our warehouse, please allow up to 10 working days for us to process it.

As soon as your refund has gone through, we'll send you an email to confirm. From there, it can take a few more days to appear back in your account, depending on your bank.

You can track your return's progress using the link in your returns confirmation email.

If you believe this time has passed, please get in touch at [email protected] and we'll look into it for you.

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